Ferrari is taking customer care to the next level by announcing a comprehensive 7-year “Ferrari Genuine Maintenance” programme for all new Ferrari models.
It wasn’t like this in the olden days. Back in the Enzo era not only there no real service and customer care for Ferraris as such, the car’s were badly made too. But that was part of the brand’s character. Now though Ferrari is setting new standards in the world of luxury supercars by making superb cars with uncanny build quality, and now top-notch customer care, which is awesome, but not quite as charming as the past!
Available at no additional cost to the clients, Ferrari Genuine Maintenance programme covers all new Ferrari California, 458 Italia and FF models, and includes all the scheduled maintenance for the first seven years, regardless of vehicle mileage. It is also transferable to a new client in the event of a change of vehicle ownership.
The programme has been designed to anticipate one annual service each year during the seven years, but, as there is no mileage restriction, clients who reach the service intervals by mileage (every 20,000km or 12,500miles) will be able to have their car serviced more than once per year.
In this programme:
- cars are maintained in accordance with Ferrari’s recommended schedule
- safety and environmental standards are maintained thoughout the period
- enhanced residual values for the original and subsequent owners